Status (DCIO, DCIO-H)

This topic covers both DCIO and DCIO-H Status component. Where differences exist, they are noted in the text.

The DCIO and DCIO-H, in the Q-SYS Designer Inventory list, represent physical pieces of equipment. the Status component provides an overall status of the hardware and software associated with the DCIO.

The physical DCIO is an Input / Output device. Audio inputs include AES3 Digital, HDMI, and analog. The output is analog audio. Automation outputs include a GPI, Relay outputs, and a RS-232 Serial interface.

For installation and operation of the DCIO hardware refer to the User Manual.

Controls

DCIO Status

Control

Function

Default / Range

When the ID / Identify button is pressed in one of the following:

Q-SYS Designer Status component
Configurator's Network Configuration for the hardware
The physical hardware

the ID buttons in the Configurator and Status component flash, and the LCD screen on the hardware displays "ID <name>" to indicate the association between the three.

The indicators will flash for 5 minutes unless you stop them by pressing any one of the ID buttons.

Off / On

Status LED

This LED changes color to indicate the current status of the DCIO. See Status for the meanings of the various colors.

N / A

Status

Component status is conveyed with the Status LED and Status box, which uses both color and text to indicate the current condition:

OK: The device is functioning normally.
Initializing: The device is in the process of a firmware or configuration update, or the design is starting.
Compromised: The device is functioning, but a non-fatal problem exists. Refer to the Status box for details.
Missing: The device cannot be discovered.
Fault: The device is malfunctioning or is not properly configured. Refer to the Status box for details.
Unknown: This status appears during a Core reboot (for example, during a firmware update), or when a design is being uploaded to the Core and before it has started running.
Not Present: If applicable to the device, this status appears when the device is not connected to the network and its Is Required component property is set to 'No'. This status also appears if the device component's Dynamically Paired property is set to 'Yes', pairing has not been assigned in Core Manager, and the device component's Is Required property is set to 'Yes'. See Dynamic Pairing.

N / A

Clock Offset

This text field displays the clock difference between the associated DCIO and the Master Clock. The unit of measure is indicated in the text readout.

N / A

Grandmaster

The clock master of the network.

N / A

Parent Port

The device and interface name that this device is syncing to when it's not the clock master. Usually it is the same as the Grandmaster name.

N / A

Temperature

Text field indicating the current temperature inside the associated DCIO, measured in Celsius. Typically about 60° C.

N / A

Details

You must select Verbose Yes in the Properties for this field to display.

Text indicating the Details of any errors occurring with the DCIO. The information in this field is updated regularly and is cumulative. None of the items listed below display unless there is a value associated with it. If there are values associated with these, call Support.

fpga_fifo_error	sequence_error
recv_fifo_error	xmit_task_early
xmit_fifo_error	xmit_task_late
recv_dma_error	xmit_task_error
xmit_dma_error	xmit_overrun
sync_error	clock_sync_loss

N / A

Reset Details

You must select Verbose Yes in the Properties for this field to display.

Click this button to reset the information in the Details field to zero.

Momentary Off / On

Audio Streams

To see both input and output Audio Streams information, you must have cards installed in the slots giving both inputs and outputs. For example, a Line Input card gives you Input Audio Streams, a Line Out card gives you Output Audio Streams.

Control

Function

Default / Range

Input OK

LED indicating the status of the Input Audio Stream for LAN A or LAN B.

N / A

Suppress button

If the "Is Network Redundant" property is set to 'Yes', but the redundant network is not connected, an error is displayed. This button suppresses the error caused by LAN B not being connected.

Off / On

Input Details

Text indicating the details of the status of the DCIO Input Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero. ¹

accept_count	size_mismatch
drop_count	not_audio
missing_count	to_early
duplicate_count	early
not_in_use	on_time
port_mismatch	too_late
check_mismatch	very_late

N / A

Output OK

LED indicating the status of the Output Audio Stream for LAN A or LAN B.

N / A

Output Details

Text indicating the details of the status of the DCIO Output Audio Stream. The information in this field is updated regularly and is displayed as running totals. An item is displayed only when the value is not zero. ¹

accept_count	size_mismatch
drop_count	not_audio
missing_count	to_early
duplicate_count	early
not_in_use	on_time
port_mismatch	too_late
check_mismatch	very_late

N / A

1. Notes:

In Input and Output Audio Streams, accept_count = (early + on_time). This is OK, everything else should be zero.

The units are 16 samples, so accept_count should go up by 3000 per second.

too_early, too_late, very_late indicate clock sync problems. If Clock Offset is larger than a single digit, check the QoS configuration on the switches for the clock traffic (the highest priority DSCP). If too_late or very_late are not zero but the Clock Offset is zero or very small, check the QoS configuration on the switches for the audio traffic (the second highest priority DSCP).

missing_count could mean network problems such as bad cables, check the CRC error counters on the switches.

Properties

DCIO

The following properties are set when the DCIO in the Inventory list is selected. They are also available, with the exception of Verbose, when any of the DCIO components are in the Schematic and selected.

Property	Function	Choices
Name	Identifies the DCIO component in Q-SYS Designer, enabling the connection between the design and the physical DCIO. This name should be the same as the DCIO Device Name (hostname) in the Configurator. Click in the Name property and type the Name. The name must follow standard naming conventions, restricted to the following: ASCII characters a - z (case insensitive) Digits 0 - 9 Hyphen (cannot be at the beginning or end of the name) Underscore (acceptable with a Q-SYS implementation) No other characters, symbols, punctuation, or blank spaces.	User input
Location	User defined Location for the DCIO.	User input
Is Network Redundant	If the DCIO is using redundant networks set this property to Yes.	No / Yes
Is Required	When the hardware is not connected to Q-LAN: When Is Required is set to Yes, the Status is "Missing" / Red if the hardware does not exist on the network. This is the default behavior. When Is Required is set to No, the Status is "Not Present" which is not considered an error. The color displayed for "Not Present" equipment is gray. If a device is dynamically assignable but has not been assigned, it is considered Not Present" even if it is required. Refer to the Q-SYS Core Manager Dynamic Pairing topic for more information.	No / Yes
Dynamically Paired	Indicates that this virtual component can be paired with the same type of hardware without changing the network id of the hardware, or the name of this component. Refer to the Q-SYS Core Manager Dynamic Pairing topic for more information.	No / Yes
Verbose	Displays the Networking and Audio Stream details for LAN A and LAN B. You must have Is Network Redundant set to Yes to see LAN B details. The Verbose property is available only when you select the DCIO Component in the Schematic.	No / Yes

Control Pins

The DCIO in the Inventory list has no Control Pins. The available Control Pins for the DCIO Status Component depend on settings in Properties.

Pin Name	Value	String	Position	Pins Available
Clock Grandmaster Name	text field			Output
Clock Offset From Master	–	0 ms to n ms	–	Output
Clock Parent Port Name	text field			Output
DCIO Status	text field			Output
Details	text field			Output
Identify	0 1	false true	0 1	Input / Output
LAN A Input Stream Details	text field			Output
LAN A Input Stream OK	0 1	false true	0 1	Output
LAN A Output Stream Details	text field			Output
LAN A Output Stream OK	0 1	false true	0 1	Output
LAN B Input Stream Details	text field			Output
LAN B Input Stream OK	0 1	false true	0 1	Output
LAN B Output Stream Details	text field			Output
LAN B Output Stream OK	0 1	false true	0 1	Output
LAN B Suppress	0 1	false true	0 1	Input / Output
Reset Details	trigger			Input / Output
Temperature	nn.n	nn.n°C	0 to 1.00	Output