End Customer Access

Dashboard

The End Customer Dashboard provides centralized visibility into license usage and organizational activity. It delivers summary metrics, role-based quick actions, and a snapshot of recent activations and audit events. The layout aligns with the Integrator experience while being scoped specifically to end customer entitlements and members.

Summary Metrics

The top section displays high-level licensing and organizational metrics:

Available Licenses - Total licenses transferred to the end customer organization.
Activated Licenses - Total licenses that have been activated.
Unactivated Licenses - Automatically calculated as:
Available Licenses – Activated Licenses.
Total Members - Count of active users within the end customer organization.

Note: This metric is not visible to Viewer role.

All metrics are dynamically calculated based on the end customer’s entitlement and activation data.

Invite My Team

Note: This section is only available to users with Admin level access.

Clicking "Invite Member opens the Invite Member form.
Fill in email address and optional phone number for member being invited.
Select the invited user role
1. Admin - full access
2. Viewer - view only access

Recent Activations

Displays the most recent activation records for the organizationby:

Product Name
Quantity
Activation Date
Activated By

Clicking "View All" redirects to the Activations module.

Recent Audits & Events

Displays recent audit log entries for actions performed within the organization by:

Date & Time
Message
Type
User

Clicking “View All” redirects to the Audit & Event Log module.

Audit & Event Log

The Audit & Event Log module provides centralized visibility into license management and member-related activities within the End Customer portal. It captures system-instrumented events and presents them in a searchable and filterable format. Authorized users can review activity history and export filtered records for reporting and downstream use.

Filters & Search

Start/End Date Field

Use the dropdown calendar to choose a specific date range to display.

Search Filter

Choose based on access type or specific user.

Search

Text-based search

Export CSV

Exports a CSV format file

Note: This option is only accessible to users with Admin role access.

The Audit & Event Log displays the following fields:

Date & Time - Timestamp of the action performed.

Format: DD MMM YYYY, HH:MM:SS
Message - Human-readable description of the action.
Type - Category of action (e.g., Members, Licenses, Activations).
User - Name or email of the user who performed the action.

Activations

The Activations module provides a centralized log of all product activation events associated with the End Customer account. It enables users to review activation activity, apply filters, customize table visibility, and export activation records for operational tracking and reporting.

Filters & Search

Start/End Date Field

Use the dropdown calendar to choose a specific date range to display.

Search Filter

Choose based on Product Name.

Search

Text-based search

Export CSV

Exports a CSV format file

Note: This option is only accessible to users with Admin role access.

Columns

Use this dropdown to select what columns are displayed.

The Activations table displays the following sortable fields by default:

Activation Date
Product Name
Project Name
Project Manager
Activated By

Optional fields available include:

Entitlement ID
Serial Number

Note: Column visibility preferences apply to the UI view only and do not affect export behavior.

Licensing Overview

The Licensing Overview module provides End Customers with a centralized view of their license inventory. It supports two perspectives:

Products Tab (Default) – License inventory grouped by product.
Entitlements Tab – License inventory grouped by entitlement.

Both views support search, filtering, sorting, and detailed inspection through a right-side detail panel. License activation is initiated from this module, subject to role-based permissions.

Entitlements Tab

Search & Filters

Filter

Use the dropdown to select filters by Order or Expiration Date.

Entitlement ID
QSC Sales Order
PO Number

Search Filter

Use the dropdown to filter the search by Entitlement ID, QSC Sales Order, or PO Number.

Columns

Use this dropdown to select what columns are displayed.

Entitlement
QSC Sales Order
Status
Product
Product Description
Order Date
Expiration
PO Number
Total Available Licenses

Right-Side Entitlement Detail Panel

Selecting a product opens a detail panel displaying:

General

Order Date
QSC Sales Order
PO Number
Entitlement ID
Total Available Licenses

Licenses

Licenses are grouped by product and displayed as cards.

Collapsed View displays:

Product Name
Available Licenses

Clicking a card shows Expanded View which displays:

Description
Deployment Type
Available Licenses
Activation Quantity

Activate

Used to activate available licenses

Note: This is only accessible to the Admin user role.

Members

The Members module enables End Customer organizations to manage internal user access to the portal. It provides visibility into active and invited users, supports search and filtering, and enables role-based management of member lifecycle actions including invite, edit, delete, and resend invite.

+ Invite Member

Note: This section is only available to users with Admin level access.

Clicking "Invite Member opens the Invite Member form.
Fill in email address and optional phone number for member being invited.
Select the invited user role
1. Admin - full access
2. Viewer - view only access

The members module can be displayed by Active or Invited Users.

Invites

Displays all user invites that have not been activated.

Role

Use the dropdown to filter by Admin or Viewer roles.

Search Filter

Use the dropdown to filter the search by Email.

The invite table displays:

Added On - shows the date invitation was sent
Email - invitation email address
Role - invited role