Edge Devices

Edge Devices are standalone Q-SYS devices that connect directly to Q-SYS Reflect cloud services without requiring a Q-SYS Core or design file. Edge Devices appear under Monitoring > Edge Devices in Reflect, as a peer to Systems, not nested inside the Systems/Inventory model. The domain header displays separate rollups for Systems and Edge Devices (e.g., "6 systems · 4 fault" and "3 devices · 1 warning") so counts are never ambiguous.

Key characteristics of an Edge Device:

  • Connects directly to Q-SYS Reflect without a Core

  • Firmware updates do not come from a Q-SYS Core

  • May have a dual-role capability (e.g., acting as a Q-SYS peripheral in a future explicit mode), but functions standalone by default

About the QSP-11 Scheduling Panel

The QSP-11 is a 10.95-inch Android-based Microsoft Teams Rooms scheduling panel designed for mounting outside meeting room doors. It provides at-a-glance room availability, quick booking, and wayfinding through the Microsoft Teams Panel experience. Each QSP-11 is managed through both Microsoft Teams Admin Center (for Teams enrollment, policy, and app updates) and Q-SYS Reflect (for device health, networking, firmware, and space assignment).

Viewing Edge Devices in Space Manager

When you select a space in the Spaces Tree (left pane), the Visual Summary Panel (right pane) displays any Edge Devices linked to that space.

Edge Devices Section

Displays a summary of all Edge Devices currently linked to the selected space.

Column Description
Status Current device health: Online, Warning, Fault, or Offline
Name The display name assigned to the device
Model Device model (e.g., QSP-11)

Status color indicators follow the same conventions used elsewhere in Reflect:

Clicking an Edge Device name navigates to the Edge Device detail page under Monitoring > Edge Devices.

Linking a Scheduling Panel to a Space

Linking a QSP-11 to a space establishes the room context for that panel, making it clear which physical room the device serves.

To link a scheduling panel:

  1. In the Spaces Tree, select the target space (typically a Room).

  2. In the Visual Summary Panel, locate the Edge Devices section.

  3. Click Link Device.

  4. Select the QSP-11 from the list of available (unlinked) Edge Devices.

  5. Confirm the association.

Once linked, the device appears in the space's Edge Devices list, and the space name appears as the Linked Space on the Edge Device detail page.

Notes:

  • A scheduling panel can be linked to one space at a time.

  • Only Admins and Managers may link or unlink Edge Devices.

  • The Linked Space field on the Edge Device detail page provides a hyperlink back to this space in Space Manager.

Changing or Removing a Space Association

To change the linked space:

  1. Navigate to the current space in the Spaces Tree.

  2. In the Edge Devices section, select the device.

  3. Click Unlink, then navigate to the new target space and link the device there.

Alternatively, from the Edge Device detail page (under Monitoring > Edge Devices), click the Linked Space link to navigate to Space Manager, where you can reassign the device.

To remove a space association:

  1. Select the space containing the linked device.

  2. In the Edge Devices section, select the device.

  3. Click Unlink.

The device remains visible under Monitoring > Edge Devices but is no longer associated with a specific space.

Edge Device Status in the Space Hierarchy

A space inherits the overall status of its linked Edge Devices in addition to its linked systems. For example, if a QSP-11 linked to a room reports a fault, that room (and its parent building/level) reflects the fault status in the Spaces Tree.

When using Show Only Faults in the Space Hierarchy view, spaces with faulted Edge Devices are included in the filtered results.

Permissions

Action Required Role
View Edge Devices linked to a space All users
Link an Edge Device to a space Admin, Manager
Unlink an Edge Device from a space Admin, Manager
Navigate to Edge Device detail page All users